Special Order Sash Replacements for Barry Thomas | Quote # VLI-AOL

Quote / Order #: VLI-AOL, PENDING: Good For 30 Days from 5/19/23 for the following:

Two (2) Vetter Replacement Casement Window Sashes - Size Code 2640 / VG 23 15/16” X 41 15/16”. LTL Freight Shipping and Special Crating is allowed and included.  

• Exterior Treatment: Aluminum Clad - White
• Grille Style: Grill Between Glass - 5/8" Flat
• Grille Color: White/White
• Grille Surround: No Surround
• Number of Horizontal Lites: 2
• Number of Vertical Lites: 3
• Notes / Special Instructions: Low E / CIG 03 00 13.0 / Pictures as supplied by customer via email  / 5-17-2023
• 1 x Grille Between Glass Flat White/White 6-Lite 2W3H - $0.00
• 2 x Capillary tubes for altitude.

Sash Warranty Information and Order Consent and Agreement Form and Important-Sash Warranty Information. PLEASE REVIEW ALL.

The Sash Warranty is five (5) years for exterior paint finish on aluminum sash frame components and roll form aluminum cladding. The wood sash frame components used on the Sash are also warranted for five years against rot, provided they are finished according to the directions as outlined below. Sash (wood) not having aluminum cladding [primed wood] is warranted for one year. The Service Warranty on glass installed is 10 years against seal failure. Glass manufacturer will supply replacement glass ONLY for seal failure after one year. We will not supply a replacement sash for glass seal failure. We will NOT reimburse for the labor cost to replace any glass. Acts of God, Hail or Storm Damages and Stress cracks are not covered under any glass warranty.

Our suppliers use the latest advances in glass manufacturer technology. This applies to the glass and insulated glass unit spacers used in sash re-productions. We reserve the right to use different glass manufacturers and their products in the production of replacement sashes. Slight variances may occur in glass color and spacer design resulting in differences from previous years of production. This difference is NOT a defect and is not subject to warranty replacement.

Installation of replacement window sash must meet manufacturer's specifications. These specifications include installation of sash frame weatherstrip and the alignment of the sash to prevent water/air infiltration. Failure to follow these specifications will result in no consideration of replacement sash. No warranty coverage for any part of the sash will be honored.

Our services include factory licensed resources for product replacement parts. We are not affiliated with the former Peachtree Windows and Doors, Crestline Windows and Doors or Vetter window and door companies. We do not honor or cover any product warranties for these companies. All questions in regard to any and all original factory warranty issues and coverages will be directed to these companies.

This Order Consent Form has Terms and Conditions are a part of this purchase agreement online and it is your contract. Once we receive this confirmation, on this order’s specifications as outlined, we will begin fulfillment on your order within Seven (7) Working Days, ARO and you have three (3) days to submit any changes or cancel this order. After the three (3) day time period, all orders are final and are not cancellable or refundable and by placing this order you agree to these terms and conditions. Any subsequent order changes will incur additional manufacturing and shipping charges. We do not accept returns for window sashes except for products manufactured outside of the specifications outlined in this order.

It is the responsibility of the purchaser to confirm the specifications of this order when product is ordered and / or received. Product inspection is required prior to finishing or installation. No consideration or reimbursement will be given for consumer labor or finishing work on any product that is outside the specifications of this order.

Painting and Finishing: Wood Components

Window Sashes, any and all wood component parts and wood parts must be primed and painted and or stained prior to installing the product. This finishing must be done within 10 days of receipt of product.  Painting: seal with a sealer primer on all wood surfaces, edges, ends etc. and finish with a quality grade paint of type and brand to be determined by location and customer. Staining: all wood surfaces and seal with a poly-urethane type finish top coat. We are not responsible for the finishing or quality of the finished product application.

Handling and Care of Product: Window Sashes

All window sash products to be finished painted or stained within 10 days of delivery. Storage of received products must be kept in a dry environment until finished. Finish all window sash wood surfaces (paint or stain) prior to installation. Proper wood surface prep should be done at this time such as light sanding and cleaning etc. All wood products must be finished on a flat surface and allowed to dry completely. If casement window sash is stored in the upright position, at any angle, the cladding side must face the angle and be protected. [Weather Strip edge- casement sash- top side up]. Transportation of window sash must be done with extreme care, either in original crate packaging, or with adequate protection to prevent any damage to the sash aluminum cladding, wood components or weather strip. [We are not responsible for any handling damage or shipping damage to job site by customer.

Reporting Damage or Defects:

Shipping or Handling damages, and initial inspections: all shipments must be inspected for shipping damage as soon as possible - normally upon receipt of shipments.

****PROJECT NOTES****

All service shipping crates are sealed with screws; All screw retainers are clearly marked. Open all crating by removing the marked screw retainers. NEVER use a pry bar to open a service shipping crate. Failure to follow this simple procedure may void any warranty or any damage considerations. Any obvious damage (exterior - to shipping container) or mishandling during delivery must be reported to us immediately upon delivery. No consideration will be given if contents are not inspected for damage within 7 business days. All crating / shipping containers MUST be retained in the case of a damage claim. Pictures or other documentation of damaged crate condition upon delivery should be delivered to us via email with pictures as soon as possible. Contact us for any RMA’s prior to making arrangements to return any damaged products.

Please Read Carefully and Do Not Enter Order If You Do Not Understand and Agree to All the Terms and Conditions as Listed Above. Orders will not be placed or completed until this order is accepted and payments processed. I hereby Agree that I have read the Terms and Conditions as Outlined and I AGREE that all order information herein is correct, including all window sash sizes, all options and all pricing and delivery information.